Hi Amoney38,
Thanks for reaching out to the Community. I'm sorry to hear that the speakers in your Nest x Yale Lock are not working as expected. But no need to worry, help's here!
Basic Checks:
- Volume Settings:
- Check Lock Volume: Ensure the lock's internal volume is set to an audible level.
- Software and App:
- Restart Lock: Try removing and re-inserting the batteries to reset the lock.
- Update Nest App: Ensure you're using the latest version of the Nest app.
- Check for Updates: Ensure the Nest x Yale Lock has the latest firmware.
- Speaker Hardware Issue:
- If the issue persists, there might be a problem with the lock's internal speaker. Please let me know if there are any weird noises, etc.
- Test with Different Sounds: Try different lock sounds or voice prompts to see if the issue is specific to certain audio files.
You can also check the following articles to review the Lock’s settings: How to change lock and Get started using your Nest × Yale Lock.
Let me know if you need further assistance.
Best regards,
Mario
