Yale lock tamper alarm false activation

[user32]

The tamper alarm keeps going off without a genuine reason. I've read countless other posts about this false activation issue over the years. Yes, I followed all the suggestions from the other posts. Currently looking to replace this expensive lock unless there is an actual solution from Nest after years of knowing about this issue. Simply just need an option to disable this "feature" in the app or on the lock itself. If not a software solution, is there a component we can unplug or glue down etc.

[gmelanymelissa]

Hi user32,

Thanks for reaching out to the community. I understand how frustrating the persistent false tamper alarm on your Nest × Yale Lock can be, and that you're looking for a way to disable this feature through the Nest app or on the lock itself. I appreciate all the efforts you've been making to resolve this inconvenience. I'm happy to help!

Based on the information you provided, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Let me know if you have any other questions.

Regards,

Melany.