Hello pamelachartier,
Thank you so much for posting in this community. I’m sorry to know that the battery cover on your Nest x Yale lock has broken. No worries, I’m happy to assist you.
The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
Best regards,
Daniel
