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how to change number in alarm nest

Shi777
Community Member

I changed my phone number. Now I don't get notifications. I can't enter nest settings! because nest sends a verification code to the old number which I no longer have !! what to do help me! How can I change the number to a new one so that I would receive notifications?

1 Recommended Answer

Shi777
Community Member

and here is the call and the camera

View Recommended Answer in original post

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hey there,

 

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

 

Best regards,

Brad

Shi777
Community Member

and here is the call and the camera