04-25-2023 10:17 AM
nest yale lock n009 code after replacing my router it will not connect even after factory reset 10 times
04-29-2023 07:47 PM
Hi irvin1,
We appreciate your efforts here. Let’s see what’s going on — a few questions: what’s the status light of your Nest Connect? How far is your Nest x Yale Lock and Connect from the router? Are the batteries of your lock fresh and standard AA alkaline batteries? Also, what Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)?
Here are some troubleshooting steps you can try:
Let me know how it goes.
Thanks,
JT
05-02-2023 07:55 PM
Hey there,
It's me again. I want to make sure you're all good — did those steps work?
Regards,
JT
05-03-2023 08:17 PM
Hi there,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
JT