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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Door lock is offline

I tried troubleshooting the connect & went through the steps several times & no change. The connect is working & has Wi-Fi connection but he lock is still offline. I didn’t make any changes to the system. It just has been raining hard today don’t kno...

Resolved! nest x yale lock privacy mode not working

Hi - the privacy mode on my lock has suddenly ceased to function. The icon does not appear in the app and the button does not glow blue. I replaced the batteries and still no go. The other 2 nest x yale locks in the house are fine, the privacy mode o...

Nest connect error code NA004

I accidentally deleted the nest connect on my Nest app and now have trouble reinstalling it.I kept getting error code NA004(0.80) and it says it has trouble finding a wifi network.I've tried restarting phone/wifi router/reinstall the nest app. Nothin...

BusyBee by • Community Member
  • 1391 Views
  • 4 replies
  • 0 kudos

Nest tag not arming system

I’ve setup my Nest security system on a new network. All devices are working except for the tag. The tag has been successfully added to the system but it won’t arm the system when presented.

jhewitt411 by • Community Member
  • 1063 Views
  • 4 replies
  • 0 kudos

Yale x Nest Password management

I want to give my wife access so she can create her own password. I already add her using the HOME app instead of the Nest app but she can't create her own password or change it. Does she need to have a Nest account as well?

Juanchoh83 by • Community Member
  • 1065 Views
  • 5 replies
  • 0 kudos

Resolved! Drive-in latch for Nest x Yale?

I have a hollow metal door which currently uses a drive-in style bolt latch (round insert on the edge of the door instead of metal rectangle with two screws). I didn't see a way to convert the included bolt to work as a drive-in, and I see that Yale ...

CapinWinky by • Community Member
  • 2373 Views
  • 2 replies
  • 0 kudos

Signin & Security code problem

Dear sirI had to enter the gmail(mdsohanurrahmansohan1996@gmail.com) ID with this name with my Android mobile phone realme C15 Qualcomm Edition but suddenly my phone was damaged and after repairing & factory retore it then I tried to enter the gmail ...

Nest app unable to see connect

Nest app worked fine for more than a year. Wife's cell phone works perfectly however I have been unable to reconnect my nest app to the connect. Says reset you nest connect why? other cell phone works perfectly. tried uninstalling nest app, reset con...

angus123 by • Community Member
  • 1754 Views
  • 7 replies
  • 0 kudos
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