Nest tag not arming system

[jhewitt411]

I’ve setup my Nest security system on a new network. All devices are working except for the tag.  The tag has been successfully added to the system but it won’t arm the system when presented. 

[LindaK]

We have a tag that we use most often and it suddenly stopped arming the system unless used within seconds if using a different one. I don't think they have batteries. I removed and reactivated it. Didn't help. I'm interested to see if you get a reply 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. I would make sure that you go through the troubleshooting steps found here to see if it fixes this issue with your Nest Secure tag. 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[James]

Hi everyone,
We just wanted to follow up one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this thread in another 24 hrs.

Thank you,
James

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.