I want to give my wife access so she can create her own password. I already add her using the HOME app instead of the Nest app but she can't create her own password or change it. Does she need to have a Nest account as well?
I'm having this problem as well. Did you figure out how to fix it? Nest won't let me add family members to the door lock/assign a code because it says it has to be done in Home. She's already in Home as a family member but this is not being reflected in the Nest App.
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
I am relieved to hear that your issue is resolved now! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
