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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Account recovery

I want to help my friend recover his account 

bigB1 by Community Member
  • 381 Views
  • 4 replies
  • 0 kudos

Nest X Yale lock unlocking and locking on its own

My Nest X Yale lock is unlocking and locking on its own. I have taken the batteries out twice, and turned off home/way but it is still running on its own. Just started happening this morning.

Resolved! Nest Yale Lock after Nest Guard Ends April 8, 2024

I can't find a definitive statement anywhere on whether my Nest Yale lock might have even some partial functionality after the April 8, 2024 discontinuance of Nest Guard. Does anyone know for sure?I'm hoping there would be a way to make it function l...

Timelord by Community Member
  • 5439 Views
  • 16 replies
  • 2 kudos

Nest door lock won't connect to nest connect

I know there are multiple threads like this, but I've tried all the suggestions including creating a no password guest network. That made no difference. We had to change our wifi router and so everything had to be recreated. Google home devices all r...

TrevorS by Community Member
  • 439 Views
  • 2 replies
  • 0 kudos

Someone is constantly hacking my Google home hub.

My Google Home Hub is constantly being hacked along with my Gmail accounts, I assumed it was through my mobile data but is it usually through your wifi?

CHILL2 by Community Member
  • 878 Views
  • 1 replies
  • 0 kudos

Nest hardware compatibility

I got the ADT Smart Hub, but it's not compatible with ANY of my nest security system hardware! I have 17 Nest Detects, 2 wired Nest IQ cameras, wired Nest Hello, and Nest Yale smart lock. So, even though you gave me the hub, it's still going to cost ...

z06maniac by Community Member
  • 384 Views
  • 3 replies
  • 1 kudos

Nest x Yale Lock can’t Factory Reset

The Nest x Yale lock was keep offline since yesterday. Trying to do a factory reset but it’s not working. Follow the steps but the light doesn’t turn red and the lock doesn’t say “Just a moment, erasing all settings.Lock is also removed from the app....

BL7 by Community Member
  • 494 Views
  • 4 replies
  • 0 kudos

Nest connect wonnect to nest

Just bought yale lock with nest connect. Can't get connect to connect to the nest app. It seems like everything is going fine, then you will see a yellow blinking light and you get error 009. Super frustrating. Pls help

Hsk1 by Community Member
  • 814 Views
  • 13 replies
  • 0 kudos
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