Security

Migrating Nest Secure to free ADT - Verify Purchase Account Error

I took up the offer of a free ADT self-setup system in replacement for my old Nest Secure and only just opened it up to start the installation process, You have to download the ADT+ app (fine) and go through the account setup process. This is when it...

Nest Secure users in Canada

First time posting here. I live in Canada and have a Nest Secure in my home. Been receiving emails that support for Nest Secure is ending (what a crappy move by Google; I had ADT before getting Nest Secure and they sucked). I contacted Google about r...

Adding and Nest Connect and moving Nest Yale locks from Nest Secure to Nest Connect

I currently have a Nest Secure and my two Nest door locks are in communication with my Nest Secure and appear on the Nest app. In addition to the two Nest door locks I also have a Nest themostat and multiple Nest detect window and door sensors.I am a...

Nest connect won’t connect to WIFI

Nest connect will not connect to WiFi - I’ve tried to the reset method - I’ve tried the move to different location - I’ve followed all instructions - I’ve tried to manually install along with scanning the QR code and nothing - it will not connect.is ...

Nest Secure Cancelled Forever - How to Request a Full Refund for Your Nest Secure

Reposting this because the thread got locked.I just learned about Google's embarrassing decision to cancel Nest Secure, both in the cloud and locally (for some reason). This will actively disable thousands of security systems w/o warning, as their si...

Yale Lock + Nest Connect + Nest Hello - connected but not?

So Im tying to reconnect my Nest Connect to the network. The Yale Lock and the Nest Hello are "connected" but when I try to add the nest connect, it looks for the nest hello to "assist with connection" but after 3 seconds or so it gives me a random N...

Nest Connect out of stock

So Nest Secure is going bye-bye (thanks Google, way to treat loyal customers) and I need a Nest Connect so my lock will still function fully, but it is out of stock. I received the email yesterday. How can you be so ill-prepared to be out-of-stock al...

Cannot add guest to Nest Yale Lock

I am unable to add a guest to the Nest Yale lock. When I go to add a guest in the Nest app it simply says "Something went wrong." This has been an issue for over a year.How do I fix this? I'm about to dump all my Google/Nest products because I'm basi...

Next Connect & Yale Lock Issue

Not sure what happened, but a lot of our nest products got disconnected, so I'm setting everything back up (doorbell, lock, cameras, nest connect). The Yale lock has been giving me a tough time. It says it needs a nest connect, but there's already on...

Nest Lock / Nest Connect will not connect to my wifi

I’ve had a Nest lock and connect for 5+ years. For the most part it’s worked great until recently. I notice only the door lock continues to fall offline. I troubleshot everything and could not get it to establish a connection. I decided to remove the...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Migrating Nest Secure to free ADT - Verify Purchase Account Error

Nest Secure users in Canada

Adding and Nest Connect and moving Nest Yale locks from Nest Secure to Nest Connect

Nest connect won’t connect to WIFI

Nest Secure Cancelled Forever - How to Request a Full Refund for Your Nest Secure

Yale Lock + Nest Connect + Nest Hello - connected but not?

Nest Connect out of stock

Cannot add guest to Nest Yale Lock

Next Connect & Yale Lock Issue

Nest Lock / Nest Connect will not connect to my wifi

Yale x nest doorlock

My Nest app won't accept my 6 digit code

Yale Lock Tamper won’t clear

GOOGLE account was hacked

Is my phone's screen being cast?

Nest Smoke Detectors and monitoring system

Help Gmail account ######### please

nest x yale lock privacy mode not working

Drive-in latch for Nest x Yale?

Nest Tag Keeps saying its connected to a different...