03-05-2022 03:41 PM
I have tried everything I can find to get my nest connect added to the app so I can install the Yale lock. I’ve turned off the WiFi security, connected my phone only to WiFi and nothing works. Always “something went wrong.”
I have google home with display and nest thermostats. Had to add a second home to get the second thermostat online.
Any suggestions before I send this back? It’s insane that it’s this difficult.
Thanks
03-07-2022 10:08 PM
Turn off the 5 ghz on your wifi to force it to connect to the 2.4 and factory reset the nest x yale lock, as per this video. After a lot of struggle, that worked.
03-12-2022 06:10 AM
Hello. The problem is I can not get the nest connect to connect to the app. It won’t go beyond looking for assisting device.