Had it for a little over 2 years. Works fine, until all of a sudden it
said it was offline within the last week or so. And nothing will work,
I’ve tried holding the 5 and resetting it. I’ve tried resetting my
router, I also use the google mesh networ...
Installed this lock 2 years ago. Took it apart to clean it. Hooked it
back up, re did all the instructions, and now the lock is completely
reversed. In other words, when I type in the code to unlock the door, it
locks. When I press the "main" button,...
My puppy chewed through the Nest-supplies USB cable on my Nest Guard.
I’ve tried replacing with two other USB cables but get a message in the
Nest App that “USB Cable Removed” and I can’t turn on the alarm. I then
tried a factory reset of the Nest Gu...
I've reset the lock to factory defaults 3 times and set a Master code.
That works and the door locks/unlocks. When I try to add the Product to
Nest home and hold down the white button on the back of the lock, it
doesn't light up per the instructions....
Hi, I'm having trouble adding guest codes. They add perfectly in the
Nest app but don't seem to take to the Yale lock. At first, neither lock
was working. I removed the code and tried again which resulted in one
lock working, and finally created a ne...
Having issues connecting a new device. I go through the steps. Then when
it goes to connect to another nest device to connect to the wifi system,
it will freeze the app after 8 or 10 seconds. The wifi system is a nest
system as well and functioning.
I am away from my house and nest secure is reporting one of the nest
detect door units is offline. Is there a way to remotely reconnect/reset
it? I’m not there to hold it’s button down for 10 seconds. Failing that,
is there a way to turn off the ince...
We just bought a house with a nest guard and I’m having a hard time
setting it up. I reset it by holding down the number 5 until it turned
blue and said “hello”. When I use the app to try to set it up and find
the device it says I have to return the ...