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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Nest connect won't sync with my primary home

During the setup process I would run into a problem getting the connect to properly setup, after a few hours with google chat, the solution we found was to create a second "home" and for some reason it was able to sync perfectly with that. Now my iss...

wambat132 by • Community Member
  • 793 Views
  • 3 replies
  • 0 kudos

Professional Monitoring

Did Google completely get rid of professional monitoring and cellular backup for the Nest Secure? If so then why is there still an option in the app to add a subscription that just takes you to the Google store with no options to purchase a subscript...

snbckls by • Community Member
  • 1030 Views
  • 4 replies
  • 0 kudos

Excessive Battery Draion

I've had a Nest x Yale lock since it's release. Typically a set of batteries has lasted for several (e.g. 6) months. But as of the last 6 or so months, I get "batteries are low" warnings in about 1 month after installing a fresh set. Usage of the key...

KevinV by • Community Member
  • 2171 Views
  • 10 replies
  • 1 kudos

Nest X Yale Lock and Google Next Hub Max

The Next x Yale Lock says that it can be connected through the Nest Guard, Nest Connect, or Nest Hub Max. I have the Nest Hub Max and I'm unable to connect my devices. When I get to the last step of installation and press the button on the back of th...

GB2 by • Community Member
  • 802 Views
  • 3 replies
  • 0 kudos

Nest x Yale Keypad Stopped Lighting Up

The keypad on our Nest x Yale lock has stopped lighting up, and I have replaced all batteries, and have attempted a factory reset. However, upon resetting it, I'm asked to press the Yale logo to begin set-up, but the keypad is still not functioning.D...

Nate-Britt by • Community Member
  • 1955 Views
  • 5 replies
  • 0 kudos

Nest connect

What happens if my nest connect just pulses blue

DonSutton by • Community Member
  • 1708 Views
  • 3 replies
  • 0 kudos

Yale Lock Screen malfunction

hello,We have a yale lock that we purchased 3 years ago. The lock keypad has stopped working mostly*. I’ve tried factory resets and unplugging and replugging in the main wire along with a factory reset. the lock works fine on the app. *after some fac...

Gilly1 by • Community Member
  • 5615 Views
  • 9 replies
  • 0 kudos

Nest Detect Sensor

When will Google start selling more Nest Detect Sensors? I can’t find them anywhere. I bought my nest security system a few months ago and now I can’t buy anymore sensors to complete my project.

Indoor camera use in basement

I would like to install a camera in my basement in order to monitor that I have no water pipe bursts during the winter season while I am out of town. The basement is totally concrete and has no exposure to the elements except cold. Temperatures in th...

dadlarson by • Community Member
  • 541 Views
  • 0 replies
  • 0 kudos