I turn my Max off overnight (hilariously to try and fix the broken camera issue). Since last Wednesday both the nest hub maxes have gone into 4 spinning dots when they've turned back on. The voice works but the device screen never moves beyond the spinning dots. This is so very terrible. I feel like these devices have been left to die.
Did you try a factory reset for your Nest Hub Max? Please keep in mind if you do a factory rest you have to set it up like a new device in your Google Home app. Also be sure to remove it from the Home app before doing the setup. 🙂
Yes. I've tried a mix of leaving the power off and even leaving it on. This happens on both devices though.
I haven't had the camera working on either device for weeks now (camera setup sometimes works when I reset it, sometimes it times out, and the camera working never lasts (this is an open issue elsewhere I believe)).
After deciding not to reboot the devices ever, this morning I was greeted by a black screen which required a reboot. After the reboot? Yes, 4 spinning dots, again.
