08-14-2022 01:03 AM
Answered! Go to the Recommended Answer.
08-17-2022 03:02 AM
Manually updating my router to the BETA version (9.0.0.4.386.48966) from the latest public release (3.0.0.4.386.49873) resolved all my issues, thanks!
08-14-2022 03:41 AM
If you create a new home in the app, and move the device to the new home, does it start working again?
08-14-2022 03:42 AM
No unfortunately. I have also tried adding the devices to an entirely separate google account but the issue is definitely network related.
08-14-2022 03:56 AM - edited 08-14-2022 03:57 AM
Seems that router model does have compatibility issues with Nest products. This thread relates to thermostats but I would imagine it's the same issue speakers. It contains lots of workaround suggestions and updates on router firmware that may be useful to you.
https://www.googlenestcommunity.com/t5/Nest-Thermostats/ASUS-Zenwifi-AX/m-p/18799
Also, Asus have this page now:
08-14-2022 04:54 AM
I will update my router firmware to a beta and will accept the solution if successful, thank you.
08-17-2022 03:02 AM
Manually updating my router to the BETA version (9.0.0.4.386.48966) from the latest public release (3.0.0.4.386.49873) resolved all my issues, thanks!
08-17-2022 10:28 AM
You're most welcome. Glad to hear that!
08-17-2022 10:16 PM
Hi everyone,
@davidking, thanks for assisting others.
Glad to hear that it's working now. Since this has been resolved, I'll consider this post as complete and will lock the thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and the community would gladly help.
Best,
Princess