Thanks for reaching out.
Could you please tell us if there are other users linked to your Google Nest Hub Max? It looks like announcements are turned on that's why you keep getting the same message on a specific time.
Here's some steps to disable the family bell settings on your Google Nest Hub Max:
Let me know how it goes.
Thank you so much for double-checking that for us. I did find an article with more details on the feature. Let me know if that helps resolve the issue, or if you are still having trouble with the announcement going off.
my wife checked in the assistant settings again after signing out of Google and then signing back in.
In the family bell settings, there was a bell setup for the announcement - she has no idea how this would have happened, obviously no one would purposely set this up so I’d like to understand how this can happen?
The issue is resolved, although I’m not confident something like this won’t happen again.