07-16-2022 06:48 PM
I would like to ask for help as too why this is happening and how to stop it, I have not set anything up to my knowledge and cannot understand why this random message keeps being broadcast at a ridiculous time every morning.
07-21-2022 03:12 PM
Thanks for reaching out.
Could you please tell us if there are other users linked to your Google Nest Hub Max? It looks like announcements are turned on that's why you keep getting the same message on a specific time.
Here's some steps to disable the family bell settings on your Google Nest Hub Max:
Let me know how it goes.
07-25-2022 12:03 PM
I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.
07-26-2022 11:29 AM
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
07-27-2022 11:26 AM
Thank you so much for double-checking that for us. I did find an article with more details on the feature. Let me know if that helps resolve the issue, or if you are still having trouble with the announcement going off.
07-30-2022 02:32 PM
We wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
07-30-2022 02:38 PM
my wife checked in the assistant settings again after signing out of Google and then signing back in.
In the family bell settings, there was a bell setup for the announcement - she has no idea how this would have happened, obviously no one would purposely set this up so I’d like to understand how this can happen?
The issue is resolved, although I’m not confident something like this won’t happen again.
07-30-2022 05:16 PM
You might accidentally turn it on when you set up your Nest Hub Max but, as long as the Family bell announcement is turned off on your Assistant settings, this should not happen.
08-02-2022 05:19 PM
We wanted to make sure everything is covered, still need our help? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
08-03-2022 05:36 PM
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
07-26-2022 12:28 PM
I use a iOS device and there doesn’t appear to be an option to turn off/on.
There are no family bell announcements saved in the app, both myself and my wife have checked and there is nothing setup.