Best Hub Max Broadcasting ‘It’s Breakfast time’ at 3am every morning

[Nathan1984]

I would like to ask for help as too why this is happening and how to stop it, I have not set anything up to my knowledge and cannot understand why this random message keeps being broadcast at a ridiculous time every morning.

[Princesss]

Hi Nathan1984,

Thanks for reaching out.

Could you please tell us if there are other users linked to your Google Nest Hub Max? It looks like announcements are turned on that's why you keep getting the same message on a specific time.

Here's some steps to disable the family bell settings on your Google Nest Hub Max:

1. On your Android phone, open Settings .
2. At the top, in the search bar, enter Family Bell.
3. In the results, tap Family Bell.
4. In Family Bell settings, at the top right of a bell announcement, turn it on or off.

Let me know how it goes.

Best,

Princess

[Jake]

Hey Nathan1984,

I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

[Jake]

Hey Nathan1984,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

[Jake]

Hey Nathan1984,

Thank you so much for double-checking that for us. I did find an article with more details on the feature. Let me know if that helps resolve the issue, or if you are still having trouble with the announcement going off. 

Best regards,

Jake

[Azarco]

Hey Nathan1984,

We wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Cheers,

Alex

[Nathan1984]

Hi,

my wife checked in the assistant settings again after signing out of Google and then signing back in.

In the family bell settings, there was a bell setup for the announcement - she has no idea how this would have happened, obviously no one would purposely set this up so I’d like to understand how this can happen?

The issue is resolved, although I’m not confident something like this won’t happen again.

[Azarco]

Hey Nathan1984,

You might accidentally turn it on when you set up your Nest Hub Max but, as long as the Family bell announcement is turned off on your Assistant settings, this should not happen. 

Best,

Alex

[Azarco]

Hey Nathan1984,

We wanted to make sure everything is covered, still need our help? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Kind regards,

Alex

[Azarco]

Hey Nathan1984,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Thanks,

Alex

[Nathan1984]

Hi Princess,

I use a iOS device and there doesn’t appear to be an option to turn off/on.

There are no family bell announcements saved in the app, both myself and my wife have checked and there is nothing setup.