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Can't get nest mini to connect - my phone isn't supported on device utility

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Kesepton
Community Member

‎10-02-2024 07:35 AM

I am trying to connect these to my home app. Says I need to use device utility to connect the mini to Wi-Fi. When I go to download the app, it says it isn't supported on my phone because it's made for an older android. 

 

What can I do here?

1 Recommended Answer

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GoogleNestTeam
Community Manager (Admin)
Community Manager (Admin)

‎11-22-2024 03:42 PM

Hey everyone,

We’re aware of the issue preventing download of the Device Utility app for some Pixel phone users running Android 14 and higher. The team is currently investigating. As a workaround in the meantime, you can use another device or Pixel running an older Android version to connect your speakers to the Google Home app.

We appreciate your patience, and we’ll keep you updated when there’s more to share.

Thank you,
Google Home & Nest Team

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201 REPLIES 201

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tr144
Community Member

‎06-16-2025 09:44 PM

Well I finally set the stupid thing up, I bought a 1st gen Google home mini off of eBay and was worried I was just gonna be out of money but I figured it out for now at least. I used a device utility apk to attempt set up which didn't completely work, it set up the device I guess but I couldn't connect to it in Google home so I factory reset the mini and tried to connect it again straight from Google home. wifi connect took a little bit but eventually it let me set it up and it thankfully only wasted an hour of my time.

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Mark4534
Community Member

a month ago

How is this still a problem, you're definitely not working on it at all, you need to be sacked.

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