09-10-2022 11:00 AM
Display is black. I unplugged it and plug it and its still black.
09-11-2022 06:39 AM
Are you using the original power supply and adapter that came with your device?
Have you tried putting your device into recovery mode?
For Google Nest Hub (1st gen)
For Google Nest Hub (2nd gen) and Google Nest Hub Max
09-14-2022 03:41 PM
Thanks for providing the steps, davidking!
Oreina, checking back in if the suggested troubleshooting above helps. Let us know if you have other questions or concerns.
09-17-2022 04:02 PM
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
09-18-2022 04:41 PM
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.