01-23-2022 12:44 PM - edited 01-23-2022 12:57 PM
Have been using this for a few months now. This morning I noticed it had a G in the middle of the screen and was unresponsive. I went and tried all the resets and reboots and nothing happens.
This is a Google Home Hub manufactured in October 2018.
Any other ideas????
Answered! Go to the Recommended Answer.
01-23-2022 01:12 PM
Lots of posts on this. Google bricked t thousand of these with the last update push. Contact them via their service pages and they should replace it with a second gen display.
01-23-2022 01:12 PM
Lots of posts on this. Google bricked t thousand of these with the last update push. Contact them via their service pages and they should replace it with a second gen display.
01-23-2022 02:44 PM
Thanks. I got in touch with them and they are sending a replacement. I had a 1rst generation and they are sending a second generation unit.
01-26-2022 10:26 PM
Can you please share how you got in touch with them for a replacement?.. please and thank you
01-26-2022 10:20 PM
Hello.. How do you reply to their service page?.. tried many times on the page directed to resolve the problem.. but need a direct contact.. please help.. and thank you
01-29-2022 03:21 PM
04-13-2022 12:34 PM
Hey all,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your device being stuck? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
04-15-2022 11:09 AM
Hey all,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
05-04-2022 11:23 AM
Hey all,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
05-05-2022 10:55 AM
Hey all,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake
02-03-2022 11:46 PM
Hey folks,
Thanks for these details and appreciate mschwab48 for helping.
Just checking in to see if anyone still need help here? Feel free to reply on this thread so we can further assist you.
Cheers,
Muddi
02-27-2022 08:48 AM
Did you ever manage to fix it or did you get brand new one?