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Google Home Mini fails to connect to wifi

AGO
Community Member

My google home mini won't connect to either bands of wifi on my router. I've reset both the speaker and the router. The error on my phone simply says there was a connection problem during setup, check your wifi settings. I've manually entered the password for both bands, and have moved the home closer to and farther from the router. What's weird is if I look on the router IP page, it shows the mini is connecting successfully. I have a Calix C844G router.

2 REPLIES 2

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
​​​​​​​Garrett DS

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Here is a link that could be of help. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake