Google Home Mini won’t connect to account

[prwood]

I have a Google Home Mini which has been working fine for a while, but all of a sudden today it started telling us that we need to log in from the Google Home app. However, when I go into the Google Home app to re-connect the device, I get this error:

The operation couldn't be completed. (com.google.CastFramework.SetupLib .CastSetupError error 0.)

Screenshot included below. Anyone know why this might start happening all of a sudden?

[davidking]

Try these steps:

1. Open the Google Home app.
2. Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
3. On your iOS device’s home screen, tap Settings.
4. Scroll down and tap Privacy (or Privacy & Security), then tap Local Network. You'll find a list of apps.
5. Turn on the toggle for the Google Home app.
6. Re-open the app and retry setup.

[Azarco]

Hey there,

@davidking, thanks for providing those helpful steps.

@prwood, checking back in if the troubleshooting given above helps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Muddi]

Hi prwood,

How's it going with your Google Home Mini? Let us know by updating this thread and the Community will be happy to lend a hand.

Cheers,

Muddi

[Muddi]

Hey prwood,

Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi