Google Nest Hub Max***Elderly parent voice recognition problem

[ColinNestHubMax]

Hi. Bought Google Nest Hub Max for my elderly mum a few years ago, brilliant music sound etc, but she's not tech savvy, neither am i, but use Google Home app to set up on my Google account. After updating there after new Virgin Media wifi router, it updated, but prefer old version. Simpler. Anyway, is it advisable to create Google Account for my mu for her preferences? Only problem is she doesnt have a smartphone. Only a cheap Dora mobile phone. Any advice??? 

[Cathal_S]

Hi ColinNestHubMax,

If you don't live in the same house as your mother it is advisable to create a separate Google account for her. You can do this from your mobile device, you can have multiple Google accounts on one device.

Having just your account on the Google Nest hub max could allow all your personal information to be displayed and interfere with music playback and also cause issues if you also have Google Home/Nest devices in a different home.

Let us know if you have any further questions or need any further advice.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Princesss]

Hi everyone,

Chiming in to check if the info provided on the previous thread answered your questions?

If you have additional questions about managing your home and thinking of adding another account to your Google Nest Hub Max, you can click this link for your reference. 

Hope this helps.

Best,

Princess

[Princesss]

Hi everyone,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

Best,

Princess