Google Next Hub Display Burn

[Desmond_Teo]

Hi, I'm from Singapore. I purchase the Google Nest Hub when I sign up with my internet provider (M1). The Google Nest Hub is placed in my living room and is hardly used. 

Recently I discovered that there are "lines" on the display. After googling the issue, I find out that many others are also having the same issue. This should be considered manufacture defect.

Kindly advise the next course of action. Thanks.

Desmond

[Muddi]

Hey Desmond_Teo,

Sorry to hear about your Google Nest Hub, but thanks for bringing this up. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.

Cheers,

Muddi

[Desmond_Teo]

Hi, I already fill up the form and send it last week. What's next?

[Muddi]

Hi Desmond_Teo, 

My apologies for the late response. We got the form you've submitted. We'll be reaching out to you via email. I'll go ahead and lock this thread now, and let's continue through that channel.

Best, 

Muddi