08-01-2022 08:29 PM
Any fix for this issue? Can only use voice commands due to unit stuck on clock. Can’t swipe for anything. Have to unplug to reboot. Thanks.
Answered! Go to the Recommended Answer.
08-02-2022 09:10 AM
Hi @ronellen11
You can do a phyical factory reset to see if that fixes. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
08-02-2022 09:10 AM
Hi @ronellen11
You can do a phyical factory reset to see if that fixes. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
08-02-2022 06:33 PM
Hello, thank you for the response. Tried that with the same result ☹️. I think google needs a fix with an update. I think this started with the latest update.
08-10-2022 05:13 PM
Hi everyone,
Thanks for posting.
Sorry to hear about this.
@JillG, thanks for sharing some steps to try on. I appreciate your help.
@everyone, could anyone here attach a photo of your Google Nest Hub's display and if it's possible, can you please provide us the cast firmware version of your Google Nest display.
To check which firmware version you're on, follow these steps:
Keep me posted.
Best,
Princess
08-13-2022 06:11 PM
Hi everyone,
We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
08-15-2022 04:38 AM
Hey folks,
We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
08-05-2022 05:50 AM
This becoming annoying as happening all the time.
08-05-2022 12:22 PM
I hope team google can see this and have a fix soon. Yes you’re right, this is very annoying.