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Google home won't connect after power outage

rbwallis
Community Member

After a brief power outage overnight, I found that my Google mini won't connect to my smartlife switch. I never had a problem before and everything else connects fine.

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey rbwallis,

 

Thanks for reaching out. 

Let's see what's going on with your device. what's the exact command you've used? Also, are you getting any message on your Google Home Mini when controlling your Smartlife switch? Also, can you still use your Google Home Mini's other features?

Give these steps a try:

Reboot your Google Home Mini, Smartlife switch and router to refresh the connection.
Say the voice command, “Hey Google, sync all devices." 
Unlink and relink your Smartlife account.

Let me know how it goes.

 

Best,

Alex

Princesss
Community Specialist
Community Specialist

Hi rbwallis,

 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi rbwallis,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

 

Best,

Princess