This seems to be a common problem to what others are experiencing....
I have an existing Google Home setup with pre-nest devices. (Mixture of home, mini, and cast devices.) All this was working perfectly.
Ive just bought 3 new mini (nest) devices. They power up and connect to my network fine. They also show up in the home app as 'other cast devices'. What I'd like to do is create a new room and add the devices and add them to the appropriate groups. When I click the (one of the new devices) device, then click 'settings' the page is just blank. No settings are shown. There is an option to 'request invite to home' but when I click that it just fails to send any invite, consistently.
If I go through the options for rooms and groups - choose an existing room - then I cant see the new devices. If I choose the devices first I just get taken back to the page for the device settings, and the option that always fails for 'invite a home member'.
I could just ignore all of the nice features of rooms and groups and just use them as individual devices, EXCEPT even that does not work correctly. If I ask my kitchen device to play music then it also plays out of the new nest devices, which then has to be manually cancelled.
So it seems that the newer Nest devices are NOT compatible with older non-nest based home groups.
If there is a fix out there I'd appreciate the help, otherwise these devices are getting sent back.
Ive read around quite a lot to look for a solution. The only thing that I can see might be causing this is that my email account is a G-suite account. Huh? Is this how Google tries to get users to switch to standard G-mail accounts? Gradually prevent core functionality from working so you have to make the switch. I dont really plan to change my entire email and app usage just to be able to add more home devices, so if its cant be fixed it the end of the road for my spending on Google devices.
Really disappointing that it requires this much pain. ☹️
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Same issues Here....