Google mini

[rumana]

My mini google device does not play my daily alarms and says something went wrong and no  alarm plays? what’s going on how do I fix this issue???

[Princesss]

Hi rumana,

Thanks for reaching out.

Sorry to hear about what's happening. Could you tell us when did you experience this? Also, are there any other Google speakers connected on the same network that also experiencing this issue? 

Let's make sure that your Google Home Mini is within range from the router preferably within 10-15 feet away for better network connectio. Also, let's try to perform a full reset on your speakers and let's see if that would make any changes.

Let me know how it goes.

Best,

Princess

[Jake]

Hey rumana,

I wanted to check in and see if you managed to see Princess_S post? Please let me know if you are still having issues with your device not playing your alarm. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[Jake]

Hey rumana,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey rumana,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake