Update on Assistant experience on Nest Speakers & Displays Read more
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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Troubleshoot setup: Google Nest or Home speaker or display
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
Hub has stopped playing Capital Chill radio
Had no problem playing Capital Chill via global player most of this year, till a few weeks ago, when it started playing a different station instead.I've tried a whole variety of ways of requesting the same station, as well as trying a custom automati...
Nest mini wifi connection problems
My Nest mini is virtually next to my router. I connected it multiple times (tried resetting everything). After a while, the nest mini can not answer my questions, it stays quiet, light stays on until it gives the error sound. I think this is a connec...
Updating correct Google account with nest hub command
My wife and I each have a Google account, and we also have a shared family account. How do we ensure the correct calendar, lists.... Get updated with using Google Assistant voice on the best hub.For example, we have shared lists on Google Keep that w...
Home Hub Max & Home Speaker not responding after “hey google”
Both my Hub Max and Speaker will not respond after saying “hey google” or “ok google”. We can see it recognizes the command-lights spin or screen displays, however it responds by saying “hmmm there was a glitch “. I have factory reset both devices an...
Hub Max with outdated firmware
Hi,My Nest Hub Max appears to have an outdated firmware version, comparing to the current list here: https://support.google.com/googlenest/answer/7365257?hl=en#zippy=%2Ccurrent-production-firmware-versionI tried to reset but the FW still stays the sa...
Google Home playing podcasts in reverse order
A few months ago my Google Homes started playing podcasts in reverse order. They play in newest to oldest order. If I ask them to play the next podcast episode they play the next oldest one. Asking for the previous podcast they play the next newest. ...
Google Nest Mini not appearing in Chrome
Basically, I use my Google Nest Mini (2nd gen) to play music, and I play it from my YouTube a lot. I use Spotify when on mobile, but casting in Chrome doesn't show my device, and just says "No devices found." I unplugged and replugged and made sure I...
Speech recognition correct but does not perform action
I'm having some issues with Google assistant speech recognition on my nest devices. It recognised correctly what was said and there is a device called "Bedroom Light" (and I checked it was online at the time and responds to manual toggles) but it res...
Google bad response
Since a couple of days my Google hub is responsing/hearing very bad.We always use a commando that he turns on the lights for 65%.Now he is totally not hearing the 65% or only hears 6.This is a very disappointing behavior.And a couple of weeks ago the...
How to play different music from YouTube Premium on different Google devices in the same home?
If I upgrade from a YouTube Premium Individual Membership to a Family Membership, can different family members play different songs on different Google devices in different rooms of our house without kicking each other off the YouTube Music account b...
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