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Google nest gen1 wont connect to wifi but connect to mobile hotspot

Gab46372
Community Member

‎04-11-2025 06:19 AM

I bought this google nest mini recently and i havent figure out to set up properly. When it comes to connecting to wifi it always fail, but when im connecting it to mobile hotspot everything’s working fine. What do i need to do here? 

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moralesvicente
Community Specialist
Community Specialist

‎04-14-2025 06:15 PM

Hello Gab46372, 

 

Thank you so much for posting in this community. I’m sorry to hear that your Google Home Mini (1st gen) is not connecting to the Wi-Fi network, but on a mobile hotspot it is working fine. Don’t worry, it's a pleasure to be able to assist you.

I appreciate that you've taken action by performing some troubleshooting steps, so let’s explore more options: 

  • Disable the Access Point (AP) or client isolation in your router.

  • Configure MAC address filtering: If enabled, add the MAC address to the router. If MAC address filtering is disabled, then continue to the following steps:

    1. Locate the Google Home device's MAC address.

    2. From the Connect to Wi-Fi screen, tap the More menu located in the top right corner.

    3. Tap Show MAC Address.

  • Disable VPN or proxy server. If enabled, please disable the VPN or proxy server from the network. 

If you don’t know how to perform these steps, contact your ISP or router manufacturer to get further assistance. 

 

Best regards, 

Daniel

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