07-26-2022 12:17 PM
Neat hub randomly stops playing nest camera feed. I use these cameras as a baby monitor. It was reliable with my first kid 3 years ago. Now it just randomly stops showing the camera feed. Help!
Answered! Go to the Recommended Answer.
08-02-2022 05:10 AM
Hey Smhoye,
Thanks for reaching out, and my apologies for the late response here.
I know how important it is to be able to monitor your baby on your Google Nest Hub. Please note that wired Nest cameras should stream live video for up to 4 hours. If your Nest camera or doorbell is on battery power, it can only stream for up to 5 minutes. After 5 minutes, you need to reactivate the live stream in the app to continue with the stream.
Let's see what's going on with your device:
Please try these steps below:
Let me know how it goes.
Cheers,
Muddi
08-02-2022 05:10 AM
Hey Smhoye,
Thanks for reaching out, and my apologies for the late response here.
I know how important it is to be able to monitor your baby on your Google Nest Hub. Please note that wired Nest cameras should stream live video for up to 4 hours. If your Nest camera or doorbell is on battery power, it can only stream for up to 5 minutes. After 5 minutes, you need to reactivate the live stream in the app to continue with the stream.
Let's see what's going on with your device:
Please try these steps below:
Let me know how it goes.
Cheers,
Muddi
08-05-2022 04:13 PM
Hi Smhoye,
We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
08-07-2022 01:07 AM
Hi Smhoye,
Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi