Google nest hub

[Mamadino2022]

I just purchased my best hub and can not get any sound at all to work. There is no turn on sound, no sound playing YouTube, nothing. We have checked the buttons, we have unplugged it etc. 

[Princesss]

Hi Mamadino2022,

Thanks for posting.

Sorry to hear about what's happening with your Google Nest Hub. Let's go ahead and perform a complete reset and let's check if that would make any changes on its behavior.

Keep us posted.

Best,

Princess

[Princesss]

Hi Mamadino2022,

Checking in to check if you still need help with this? I hope that the steps I provided worked on your end.

If you have any questions, feel free to respond to this thread and I'd be happy to answer it for you.

Best,

Princess

[Princesss]

Hi Mamadino2022,

Due to inactivity of this post, I'll be closing the thread now to keep our community tidy.

Don't hesitate to reach out anytime if you have questions.

Best,

Princess

[Ruizalmanza]

Hi, I have the same problem. I performed a factory reset several times and the problem still there. No sound at all.

[Juni]

Hi Ruizalmanza,

Thanks for posting. We appreciate you trying to fix the concern by performing the factory reset. 

Since it did not work could you send us a short video clip showing the issue so we can further investigate?

Cheers,

Juni

[Azarco]

Hey there,

Still need help with this? Did you have a chance to record a short video clip?

Thanks,

Alex

[Azarco]

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Alex