Google nest hub

[Savo321]

My mic is working but the camera won't turn on!?!?

[MplsCustomer]

@Savo321 

If you want help from Support, you can start with the link and instructions in the post below. If you want suggestions from other customers in this forum, you would have to post some more details on what's going wrong on your end.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Mattb88]

This is a technical bug that Google have been fully aware of for months. Unless he's seeking coding advice and is part of the development team, their nest camera is broken beyond user intervention.

[Juni]

Hi folks,

Thanks for the help here, MplsCustomer and Mattb88.

Savo321, thanks for reaching out. A few questions: did the built-in Nest Cam work before? When did the issue start? What LED lights appear on the Nest Hub Max? What steps have you taken so far?

I look forward to your response.

Regards,

Juni