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Hey Google... today's server software update broke basic functionality

JunkyBirdbath
Community Member

Hey Google ... Did you perform testing before releasing today's software?

 

Hey Google ... Turn on the kitchen lights 

Sorry I don't know how to help with that.  Here are other things you can try.

Hey Google still runs routines.

Google home app still works if I manually turn things on and off.

A lot of verbal commands to a smart speaker or display are broken: turn on/off anything, set a timer, set alarm ...

Interestingly, a lot of stuff still works such as: Hey Google what is 10 + 10, Hey google tell me a joke, hey Google send me directions for driving to ..., Etc.

Very annoying.  Another example of why smart homes are not ready for prime time.

 

 

 

 

 

4 REPLIES 4

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I'm grateful for your help here, @MplsCustomer.

@JunkyBirdbath, thanks for reaching out and sorry for this experience. We appreciate your report about this issue. I believe our team already got this resolved, but I want to confirm that this is already sorted out on your end. Let me know if you're still experiencing any difficulties so I can be of assistance.

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey JunkyBirdbath,

I want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Thanks, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi again JunkyBirdbath,

We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity. 

Best,
Lovely