Hoping someone can help. I purchased a Nest Hub Max for my mother-in-law and got it set up as best I could but when I try to get her set up for video calls, the google instructions provided don’t match the current options given to fix the problem. I have no idea where to enter her contacts so that they are more accessible. Also how does family reach her on her nest hub instead of her phone.
Thanks for letting us know you're interested in this feature.
You can make and receive video and audio calls with other Duo users on your Google Nest or Home speakers or displays using Duo. You can visit this link for the details.
Also, with Google Nest and Home speakers and displays, you can make calls to friends, family, and businesses with your voice. There are 3 different ways Nest speakers and displays can make calls. Availability varies by country. Check this article for more information.
Hope this helps.