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Hub Max Web Pages Too Big for Screen

Mark23
Community Member

Hi there,

when my Hub Max shows Google Web pages for results the left hand side of the page is cut off!

you cannot move or resize the screen to see it. I’ve reset and powered down the hub and it’s still the same issue. This is a web only sizing issue, as all other content is perfect - Just Google web pages displayed as results.

68 REPLIES 68

Dangerously
Community Member

Why am I hearing crickets? Is a software update (beta or release) being worked on for this issue?

DrW1
Community Member

Same issue here

caneslms
Community Member

Same issue and Google will not resolve this. WORST GOOGLE product ever!! 

 

Update:

 

I spoke with an advisor and was told

 

It is best that you do a report using the device that's experiencing the issue, if you also have access to the forum site, please do recommend it to them as well, the more reports received, the better for the Google Team to understand the issue and implement resolution updates or even recall if needed.

 

–----------------

I submitted by searching for something, then pulling up from the bottom to display the toolbar. Click the feedback icon and it will ask what feedback would you like to provide. I said " search page off center and can't view left portion of screen". It will include a screenshot of the issue.

 

It won't solve for immediate issues but the more we provide feedback to the proper channel the quicker we MAY get help. 

Migsy74uk
Community Member

Same here, its been like it for weeks and makes search useless. I would have thought this would have been resolved by now!

StringentMax
Community Member

I am experiencing the exact same issue. Idk when it started but it sure is here and they was not cheap to begin with either!

chrisngrod
Community Member

Devs manage to stay employed for so long by making problems and then fixing them.  How did this thing work for years and now they're all messed up?

Adding "features"?

We have big units and small units doing the same thing.

ls991
Community Member

Thank goodness for this forum, I tried everything logical to put this right  - probably what I did wrong as logic doesn't work with this product !!!

I'll send feedback on devise as advised.

Jgsc
Community Member

I have the same problem and it's annoying. Hey Google are you sleeping?

BH2
Community Member

Image on screen is off to the left . It's like it's in zoom mode Slide right to see the arrows

debbiemac
Community Member

I am having the exact same issue.  Apparently you can go to your Android settings and change the font size, but this option is not showing up (even though my Android should support this change).

BH2
Community Member

I was told it's a software issue. It's been ongoing for a month or so .

BH2
Community Member

The font size did not work for me .

BH2
Community Member

No help yet !

cdp82
Community Member

Nothing new to contribute here. I have the same experience lately and have had the Google Hub for several years now. Sadly it continues to degrade in usefulness and is quickly outdating itself. Will be looking for the next device with integrated HELPFUL AI features.

Becs-Scott
Community Member

Same : (  

Very annoying, especially since it did not used to do this. In the past, I used it all the time for searchers and it was fine.  I've had my Hub Max and mini for 2 1/2 years or more and it has never had this problem.  So they change something in the software.    

I have invested in may Google products, please be responsible to your customer and FIX ASAP

mmanth
Community Member

Just came on to say the same here. Just started happening a few weeks ago. thought it would be fixed by now, but c'mon! And on their OWN browser! Google has really just given up on google home unfortunately. It has so many issues anymore!

Been fixed!

gpineau2010
Community Member

Enough google, where is the fix

 

Been done!

Dangerously
Community Member

Just tried a web search on my Nest Hub and it is working perfectly! Seems to have been a silent update. If it is not available for everyone, I opted in for the beta. Does not look to be a beta update though.

Just tried mine and , it too, is working fine again!

scarr83
Community Member

My search results were centered correctly this afternoon. Thanks for the update!

Ripping
Community Member

yes. Mine also appears correctly now. 👍

Aliely
Community Member

I was so tickled when everything fit on my screen again today, and on each hub in my whole house!! HOORAY!!

BH2
Community Member

Happy to hear , me toooooo

BH2
Community Member

Yes , same here 😁🇨🇦

caneslms
Community Member

Thank you to the team behind this fix. It's greatly appreciated.

 

Mark23
Community Member

Well done everyone!!

I’m 100% sure it was the sheer number of us responding to this post that go this one actioned by Google 🙂

ls991
Community Member

Together we got this sorted !!!!  Maybe we should stick together and now work towards world peace, we're obviously a force to be reckoned with 😁