Latest upgrade issues

[Kring75]

With this latest upgrade to the home app all my speakers are telling me theres a glitch and try later. What is causing this

[Macncheese]

Yes! This is happening to us. And I've spent the all my free time the last two days trying to troubleshoot my meraki network thinking I was crazy. Thanks for confirming that something is up. Hope it's fixed soon. Please report back if you find a solution 

[Dan_A]

Hi folks,

@Kring75, @Macncheese, this is not the experience we want you to have, let us help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.
    

Also, check out this link for more troubleshooting steps.

Let us know how it goes.

Best,

Dan

[Muddi]

Hi there,

It's us again. We want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

[Muddi]

Hey everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
 

Cheers,

Muddi