07-05-2023 07:26 PM
Over the past 2 weeks I've noticed that the Google Home Minis (5 of them) throughout my house frequently have four pulsing white lights. This is not the result of someone saying anything remotely close to "Hey Google" or "Ok Google" and it is not the result of an errant broadcast.
I've noticed that it even happens when I'm the only one home and haven't said a word.
I've done the whole unplug and reset routine. Why are they all suddenly listening???
Answered! Go to the Recommended Answer.
09-03-2023 01:02 PM
Hello everyone,
We have some great news to share! Our team found a fix for this issue, and we're happy to see that some of you have already confirmed that your devices function normally now.
For those users who are still experiencing the same issues, we kindly ask for your continued patience as the update is gradually being rolled out to everyone.
Cheers,
Muddi
08-21-2023 10:07 AM
adding in on this thread so that I can see updates as well - I am having the same issue. I have tried unplugging and plugging them back in, resetting the devices, factory reset devices, removing from home and adding back in, and non of that works. It happens with every speaker that can listen, even if it is muted, the lights start to pulse randomly throughout the day and the only way I can stop it is giving google any command or saying "hey google cancel". Extremely annoying when it happens daily, multiple times a day, on every speaker in the home (8 total speakers)
08-21-2023 04:50 PM
This is still not fixed?
08-21-2023 08:35 PM
This is clearly a big that needs to be fixed with some firmware update. All our Minis and Homes are blinking. There is a way to make them temporarily stop but they'll continue after a certain period. Please use some of you billions of dollars and hire people to fix it.
08-21-2023 09:04 PM
Same symptoms here. 8 devices that all continue with pulsing lights after broadcasting from one.
Very unnerving to be honest. It's also extremely annoying to go around to each one after a broadcast saying "Hey Google that wasn't for you" to ensure the listening data isn't saved. Not sure if I have to do this or not, but without details from your engineering team I'm assuming this bug triggers listening as it's displaying the same light pattern as it does when listening during a normal query.
Really bad bug for one of the primary features used in my house, folks.
08-22-2023 08:24 AM
Why has this been marked as best answer?
Clearly, there is no answer and given the large number of folks affected, it should not be marked as 'answered' should it?
08-22-2023 12:27 PM
I guess the last best answer wasn't good enough lol, sad to say there hasn't been an answer and I'm starting to wonder if they even care.
08-21-2023 09:12 PM - edited 08-21-2023 09:12 PM
Just adding mine to the list. This has been going on for over a month with 1 Google home + 4 minis. None of the suggestions work. Every evening I notice all the minis are flashing and if I tell any of them to "Stop" or "Cancel", it turns off a TV in another room or music from a different mini, or whatever else may be on and connected to the system, but the "listening flash" continues on them all, every day...
08-23-2023 01:53 PM
Federal Trade Commission. File a complaint online
08-22-2023 05:15 AM
Same as everyone else. It doesn't matter if the continued conversation is on or off. This is very annoying.
08-22-2023 11:12 AM
Mine are doing the lights thing after a broadcast, and most of the time the broadcast does not even work these days, sort it out Google, or I am jumping to Alexa.
08-22-2023 12:17 PM
The problem is still there! Google do something please! This situation is not acceptable!
08-22-2023 07:03 PM
It's worse now! If I say Hey Google stop, it keeps flashing the light! I have to restart it! Should I switch to Amazon to solve my problem ???
@Google can you test this feature in your office please ?
08-22-2023 11:05 PM
Any update on the fix? This is affecting me as well and has been going on for far too long. Surprised that the Google legal team is not putting pressure on this due to the implication that the homes are always listening.
08-23-2023 01:52 PM
File a complaint with the Federal Trade Commission. Government involveent should get their attention.
Contact the national media.
08-23-2023 01:52 PM
File a complaint with the Federal Trade Commission. Government intervention should get their attention.
Contact the national media.
08-23-2023 01:53 AM
4 months and 400 replies and it's still NOT fixed!
08-23-2023 01:51 PM
File a complaint with the Federal Trade Commission. Government involveent should get their attention.
Contact the national media.
08-23-2023 02:35 AM
Now we already don't get any new hardware, but also the support is apparently discontinued.
Too bad google, so you also scare me away in the long run.
08-23-2023 02:45 AM
As I've said earlier, it feels like they are running them down to discontinue, check out https://killedbygoogle.com/ and be amazed at how often they do this. They don't care about us customers, because we are the product, Google want to harvest our data and sell it on. It's that simple.
08-23-2023 04:55 AM
i have a normal mini, not a nest. but it only happens when there is a broadcast.
after the broadcast it keeps flashing and i can only stop it by switching the mic off.
08-23-2023 10:07 AM
I've been experiencing this nonsense as well. It does not seem to impact the smart display, only the speakers. Total PITA. Until recently, I've been able to just tell google it's not for you but I had to unplug a few of them yesterday as they would not respond. I also know family is having the same issue, not sure why this has been going on for so long; clearly Google doesn't see this as a big enough problem.
08-23-2023 10:28 AM
For me it does on the display too
After every broadcast the megaphone with the confetti remains.
Usually it fades out back to the clock or Startscreen.
But now it just remains on that broadcast animation.
08-23-2023 01:54 PM
Federal Trade Commission. File a complaint. You can do it online
08-24-2023 12:25 AM
Seems whatever update they rolled out to the Google home app last night has fixed the issue.
08-24-2023 11:18 AM
Still having this problem
08-24-2023 11:22 AM
Have you updated your google home app on your phone recently? there was an update to that app yesterday that seems to have corrected the issue with all of my speakers and screen.
08-24-2023 12:02 PM
Where or how do you see when device is updated?
08-24-2023 11:30 PM - edited 08-24-2023 11:32 PM
Broadcasting is now fixed for my devices and work as normal for me as of yesterday 24-Aug-2023.
The fix was automatic.
No change in Nest mini firmware versions;
Firmware: 356012
Cast Firmware: 1.56.356012
There really should be an official issue tracker for these things @Muddi / Google. This has been a bumpy month.
08-25-2023 05:06 AM
Broadcasts on our minis are also back to normal. Thank you!!!!! No change in firmware. System firmware version: 356012 Cast firmware: 1.56.356012
08-25-2023 02:20 PM
I'm pleased to report that mine are fixed as well.
Thanks Google for no longer (evidently) eavesdropping on my family indefinitely simply because I used a well-documented feature of your product to broadcast a message within my household.
System firmware version: 356012
Cast firmware: 1.56.356012
08-25-2023 02:22 PM
I'm seeing the problem corrected as well.
08-25-2023 03:31 PM
Same here, seem to be functioning normally again.
08-26-2023 01:24 AM
Confirmed - appears to be fixed and back to normal. Broadcast ability is very important to me. Thank you!!
08-26-2023 07:43 AM
The problem seems to be solved now for me too. Let's hope it stays that way. Thank you Google for finally addressing this issue.
08-26-2023 02:47 PM
FINALY RESOLVED! Great job fixing it Google team. HORRIBLE job keeping us appraised of your progress and satisfied that we were being heard.
09-03-2023 01:02 PM
Hello everyone,
We have some great news to share! Our team found a fix for this issue, and we're happy to see that some of you have already confirmed that your devices function normally now.
For those users who are still experiencing the same issues, we kindly ask for your continued patience as the update is gradually being rolled out to everyone.
Cheers,
Muddi
09-03-2023 05:40 PM
Thanks @Muddi!
09-21-2023 10:27 PM
hi Muddi,
how do we know when the update is released to us?
09-06-2023 08:41 AM
Hey everyone,
Thanks for keeping this thread active. Glad to know that everything is all sorted out.
For others who are still experiencing the same thing, keep on monitoring your devices as updates are gradually being rolled out.
Best,
Princess
08-26-2023 11:36 PM
Yes, it is resolved but, as usual, lots of time-wasting, stalling suggestions by staff on here. There is no admission that this was a bug, no updates and it quietly gets put right until next time. Poor show Google.