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My Google Home Mini isn’t turning on no sign of anything. Tried different chords and everything.

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Shim Brother Vlogs 


I have tried different chords but still no sign of life

Community Specialist
Community Specialist
Hello Shim Brother Vlogs,
Thank you for your message. Oh no! I am sorry to hear that your Google Nest Mini device is not powering on. I appreciate you taking the time to try and troubleshoot this issue. I would be more than happy to help to get your Google Nest Mini running again. 
  • With the original cord that came with the device, could you please try to do a Factory Data Reset on your device?
    • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings.
      Note: This action will clear your data from the device and can't be undone.
If your device is unresponsive when you say "Hey Google" or does not make any sound when you attempt to factory reset it, could try these steps:
  1. Unplug the power cord from your speaker. Wait for 10 seconds. Plug it back in, and wait until all 4 lights on top illuminate.
  2. Repeat step 1, 10 more times.
  3. After you plug your speaker back in the final time, you'll need to wait a few moments for the device to reset. It will announce "Welcome to Google Home. To get started, download the Google Home app on a phone or tablet," to let you know that it’s ready for setup.
This solution could be tedious, but your patience is greatly appreciated.
  • Lastly, after this process, could you please tell me if there any improvements after a Factory Data Reset or is the device still not working?
I appreciate your patience and look forward to your response, thanks.
- From Frances (Community Specialist)

Community Member

Still not working

Community Member

The device is still not powering on.

Community Specialist
Community Specialist

Hey All,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need. If you still need assistance with your Google Home Mini, feel free to submit another post and provide as many details as possible so that others can lend a hand.