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My Google nest display won't turn off

Alaskadude1948
Community Member

I ask my Google nest display to play a Pandora station for a certain amount of time (one hour).  It acknowledges the request, plays the station and says it will turn off in one hour.  Up until about a month ago it worked fine but now it doesn't turn off.  I've tried re-booting but no luck.  Is this a system wide problem?

5 REPLIES 5

Kadven
Community Member

Hi @Alaskadude1948 

Unfortunately timer delays such as this stopped working on all google nest devices weeks ago, possibly after the recent firmware update. It has been reported hundreds of times, many, many threads about it, and Google say they are aware and a fix is awaited in the future at some date. As to when, nobody knows.

MikeClark
Community Member

At the back of the Nest display, unplug the power cord and wait 10 seconds, then plug it back in and wait until the screen with G logo shows up. Repeat step one, 10 more times. (For a complete total of 11 times). After plugging the power cord back in, wait a few moments for the device to reset.

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

Our team have looked into this behavior, and we decided to remove the end time. We understand that this was a feature you used often, and we're sorry for the inconvenience. While we don't have plans to adjust this behavior, we're always looking for ways to improve and will take the feedback. 

 

Feel free to send a feedback by following the steps on this link: https://goo.gle/2NvQG6R

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi folks,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess