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Need to setup Google nest hub using a setup code

Manali66
Community Member

My Google Nest Hub's screen is messed up and I am unable to use the QR code to set it up in my new home. I cannot find the setup code at the bottom either. Can someone guide me from here?.

Thanks 

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

There is no QR code you need to scan. Follow these steps:

Need help with setup? Troubleshoot common Google N... - Google Nest Community

Manali66
Community Member

Thanks @David_K 

The issue with my nest hub is that it'd display has stopped working. So I am unable to see what comes up on the screen.

On my Google Home app, it asks me yo enter a 8 digit setup code that I cannot find. My understanding is that there are two ways to connect/setup the Hub in the new Wi-Fi space . I can't use either so kind of stuck.

I could attach a picture for better understanding but somehow can't do so.

David_K
Diamond Product Expert
Diamond Product Expert

Ah so you cannot see the code on the screen and enter that during setup. I am curious how you intend to use the device if the screen isn't working? 

In any case, you could try the "alternate setup steps" in the guide I linked above?