Nest Hub Max stuck at "Finish setup"

[ScottinSoCal]

The latest in a long line of Nest displays, and this is the first time I've seen this. Search yielded nothing, but typing in this subject showed an identical problem:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Hub-Max-stuck-on-quot-Almost-Don...

But no solution. I've factory reset and gone through setup again, the signal (via latest gen Nest WiFi mesh network, less than 10 feet away in clear line of sight to the mesh point) is excellent, and got an identical result. I let it sit overnight, and it's still showing this morning. No response to "Hey Google", although I can link the camera through the Nest app, and view it with both the Home app and the Nest app. 

If this is a hardware problem, I have 13 days left to return this and get a replacement.

[LovelyM]

Hello ScottinSoCal, 

Thanks for posting — let's get this sorted out.

If you have tried all the steps in the previous thread, please fill out this form so one of our senior specialists can reach out to you regarding this issue.

Let me know once you're done.

Best,
Lovely

[LovelyM]

Hi ScottinSoCal, 

Did you happen to get that form filled out? Let me know if you have questions about it.

Cheers,
Lovely

[ScottinSoCal]

Thanks, but no need. I called support after repeated attempts to get it configured and while I was on hold made a last attempt, to get it back to the stuck spot. Of course that time it went through and worked.

[LovelyM]

Hey there ScottinSoCal, 

Thanks for the update and I'm glad that your Google Nest Hub Max is now back up and running. If you have other questions or concerns in mind, let me know; otherwise, I'll be locking this thread in the next 24 hours.

Many thanks,
Lovely