09-02-2021 12:22 AM
I have been having problems with my 1st gen Nest Hub for quite some time now. It gives back an error when giving commands after a long idle time. After it says "Something went wrong", following up with another command will work fine. It will then work normally again until it gets idle for a few minutes. This also happens when playing media or casting but not receiving any commands for a few minutes.
When giving commands, you can see it recognizes my voice as my picture appears on the upper right corner though.
09-14-2021 04:22 PM
Hello Neilaga7,
Thank you for your post. I am sorry to hear that your Google Nest Hub's Google Assistant takes two tries to work. I understand your concern, that is a frustrating issue. I would be more than happy to help find a solution. First, I have a quick question.
Please keep me updated, I look forward to your response!
09-14-2021 11:45 PM
Hi Frances,
Thank you.
Resetting did not work but disabling 5GHZ in my router settings did the trick. This will be fine for me but O guess not for those living in places with lots of wifi wifi net though...
09-15-2021 08:50 AM
Hi Neilaga7,
Thank you for your update. I am glad to hear that you were able to find a solution. As this issue has been resolved, I will go ahead and lock the thread. As always, if you have any other questions or concerns, please feel free to make a new post. Thanks.