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Nest Hub not Showing weather

junenomad
Community Member

performed master reset even created a new home bust still the same issue

> tapping on the weather , response will be uaually accdg to wikepedia

> asking whats the weather either i dont understand or wilk be routed to search

 

what else can i do to fix this?

1 ACCEPTED SOLUTION

junenomad
Community Member

Hi Guys -

The issue with my Nest Hub can be marked as resolved. just to share steps taken.

  • Uninstalled Google Home App
    • Using multiple device (non Android and IOS), since that most of my device is using the either EMUI 12 and Harmony OS, whenever updates have been performed it do not sync with other app in other devices. instead I retained the app with my phone that is still using Android Tech
  • Play with the provinces / Town /Municipality /City 
    • following what that have been shared. Tried playing with the address. and after performing it come up with the solution that Infanta, Quezon, Philippines for some reason is not registered.

thank you all for the Ideas and help in fixing the issue.

 

Regards,

JUNE

 

View solution in original post

7 REPLIES 7

Azarco
Community Specialist
Community Specialist

Hey junenomad,

 

That's certainly hasn't been easy for you — let's check this out.

 

What's the exact command you've used? Make sure your home and work address are correct.

 

  1. Make sure the customer's mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
  2. Open the Google Home app.
  3. At the top-right, tap the account icon. Verify that the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the dropdown arrow > choose another account or Add another account.
  4. Tap Assistant Settings.
  5. Tap You > Your places.

Keep me posted!

 

Thanks,

Alex

junenomad
Community Member

Hi Alex - 

all devices that includes the speakers are connected to one WIFI only. check the your places however tried tapping Navigate and prompted me to assist app setting >> and for the Voice input and for the assist app there is no other option but NONE.

Azarco
Community Specialist
Community Specialist

Hey junenomad,

 

Understood. Have you tried reinstalling your Google Home app? Are you using an Android or iOS? Also, what country are you located in?

 

Best,
Alex

junenomad
Community Member

yes, already performed uninstalling and re-installing the app. I am using Huawei phones current OS EMUI12 and Harmony OS. Located in the Philippines. 

reagards,

JUNE

Jake
Community Specialist
Community Specialist

Hey junenomad,


I wanted to follow up with you and see if I could be of further help. I know having your weather not show up on the device is not an ideal situation. I did find a helpful article with more details on your issue. Please let me know if that helps, or if you have any other questions from here.

 

Best regards,

Jake

junenomad
Community Member

Hi Guys -

The issue with my Nest Hub can be marked as resolved. just to share steps taken.

  • Uninstalled Google Home App
    • Using multiple device (non Android and IOS), since that most of my device is using the either EMUI 12 and Harmony OS, whenever updates have been performed it do not sync with other app in other devices. instead I retained the app with my phone that is still using Android Tech
  • Play with the provinces / Town /Municipality /City 
    • following what that have been shared. Tried playing with the address. and after performing it come up with the solution that Infanta, Quezon, Philippines for some reason is not registered.

thank you all for the Ideas and help in fixing the issue.

 

Regards,

JUNE

 

Princesss
Community Specialist
Community Specialist

Hi June,

 

Thanks for the update. Glad to know that it's already working perfectly. We appreciate all the steps you've posted and this would be very helpful to others who are also experiencing the same thing.

 

While this has been resolved, I'll consider this as complete and will lock the thread in 24 hours. Thanks for posting.

 

Best,

Princess