11-10-2022 02:23 PM - edited 11-10-2022 07:13 PM
Starting about 2:40 pm US Central Time on Nov. 10, it hasn't been possible to stream Netflix on a Nest Hub. The Nest Hub reports that the link to Netflix isn't working and suggests unlinking and relinking to Netflix. However, the relink to Netflix simply stalls with a blank screen with clients3.google.com at the top.
Answered! Go to the Recommended Answer.
11-13-2022 05:58 AM
As of about 8:00 am US central time on Sunday, Nov, 13, we are again able to re-link to Netflix.
11-23-2022 07:18 AM
Hey everyone,
Glad to hear that things are back on track. We checked on this, and it looks like our friends over at Netflix have rolled out a fix.
If you're still experiencing this behavior, please let us know!
11-13-2022 03:35 PM - edited 11-13-2022 03:42 PM
Yoohoo, goooogle.. look at all these users having the same problem. There's probably thousands and thousands more of your "valued customers" with it that just aren't commenting here too. Hello? Google??
Hey google ....................................................................
11-13-2022 03:57 PM
Same issue. Got the message on screen. Unlinked and when trying to link, blank screen.
11-13-2022 06:33 PM
Looks like they've fixed it.
11-13-2022 06:37 PM
Not for me, I am still getting a blank screen.
11-13-2022 09:50 PM
Can't confirm
11-15-2022 05:13 AM
Be happy your the only one!
11-15-2022 06:40 AM
Be happy you're the only one**
11-16-2022 03:29 AM
Still not working for me!
11-16-2022 12:15 PM
Me neither. I was able to link it but not play anything I can still cast it from my phone which is fine but I can’t ask my Google assistant to do anything to do with Netflix
11-13-2022 06:36 PM
Looks like they fixed it.
11-13-2022 09:51 PM
Can't confirm. Still not working on my end.
11-14-2022 08:39 AM
Nope! .........
11-14-2022 01:31 PM
Yep, mine just linked.
11-14-2022 01:33 PM
Mine doesn't link
11-14-2022 01:36 PM
We'll, it let me link it again, but back to original problem
11-13-2022 06:58 PM
Nope they sure didn't.
11-14-2022 12:07 AM - edited 11-14-2022 12:08 AM
Just confirming one more person having issues with this. Nest Hub Max told me to disconnect and reconnect, can't reconnect. No error code given on the login site, but the URL says there's an error.
11-14-2022 02:36 AM
I’ve had so many responses to my post and everyone is having the problem. One person was told it was supposed to be fixed yesterday (13th) and today it is still not loading.
11-14-2022 01:02 AM - edited 11-14-2022 01:03 AM
Same issue here.... Blank Screen clients3.google.com when trying to reconnect Netflix with Google Home
11-14-2022 02:29 AM
Same issue here. Been ongoing issue with assistant for a couple of days.
Told me to unlink and relink Netflix and now left me in the position of being unable to link again.
Tried numerous phones to no avail.
11-14-2022 05:45 AM
Still not working, come on Google sort it out. You can see by the amount of replies over the last few days that it must be an issue on your end, not Netflix or our end otherwise the same things wouldn't work through Alexa or Chromecast, it's a Google assistant/home /nest issue.
11-14-2022 08:02 AM
I was able to link yesterday Google assistant and Netflix but it’s still not playing it comes up on the TV to say I have to link and unlink but in my settings of Google Home it says it is linked. Very frustrating at least I can cast it. But that’s why I have my Google assistant set up so I can use the Google technology to assist me.
11-14-2022 01:07 PM
Every time I try I get the blank page with an error. It’s definitely a Google issue. Frustrating!
11-14-2022 08:37 AM
Not able to link Netflix as previous ppl described. Tried multiple times, all I get is the blanck screen.
I am going to sell all my Nests.
11-14-2022 09:14 AM
lol same issue. can we get an engineer or is this the level of service that we should be expecting?
11-14-2022 11:55 AM
Same problem here. Finally decided to buy my first Google Nest Hub and then immediately this problem with linking Netflix. 😞
11-14-2022 12:41 PM
Same problem here with my devices. They clearly made updates to either the Netflix API or the home app that now can’t authorise the login - I’m presuming it’s a bug in the system that they will be addressing and resolving swiftly.
11-14-2022 01:01 PM
I have exactly the same problem. Unlinked my Netflix account. Now not able to re-link it. After typing in Netflix username and password in google home app, screen stays blank
11-14-2022 01:34 PM
We'll, it let me link it again, but back to original problem
.
11-14-2022 01:43 PM
I'm having the same issues since a week ago. Any success so far?
11-14-2022 02:26 PM
Mine is now doing this as above has anyone got it fixed it’s driving me insane I’m ready to just switch to Alexa I’ve had nothing but problems with google. I did everything uninstalled google home net flow re installed nothing keeps telling me to log in then I get some error
11-14-2022 02:39 PM
Nope, nothing seems to work. Shouldnt there be like a community moderator responding here?
11-14-2022 03:09 PM
Same issue, my Netflix account is linked to my Hotmail e-mail address... yet the Google Home app tries to link it to my Gmail address, which is impossible... it gets stuck on a white window that reads "clients3...yadayadayada" Frustrating 😤
11-14-2022 03:38 PM
I have the exact same problem : blank white screen with same address : clients3.google.com
11-14-2022 04:18 PM
So clearly there is a world wide issue with Google that they need to fix asap it seems it’s a ton of people
11-14-2022 08:49 PM
Having exactly the same issue for about two weeks….
11-14-2022 08:53 PM - edited 11-14-2022 08:54 PM
I have been having this issue [and following this thread] for several days now. I was repeated;y being prompted to take the survey on "How was Nest doing?". and finally thought: "Mmm, at least it offers me a chance to gripe."
Talk about a biased surveys! It was a set of questions that offered absolutely no chance of genuine, meaningful feed back. So, as a newcomer to Nest, I will say it here: "Hay Google, if this is the representative of the quality of tech support and maintenance I can expect, then your product SUCKS!"
After reading ALL the recent threads, I suspect that, rather than a problem with the device itself, it is a server problem. This makes me wonder if it is a regional issue?
I myself am in Scotland, how about others?
11-14-2022 11:26 PM
Michigan,US. It’s definitely the device!!
11-14-2022 11:43 PM - edited 11-14-2022 11:50 PM
Doubt its location, based on these replies seems global. I'm in NY, USA, definitely some kind of server or pointer issue. looks like Google Dev or Infra team made a change somewhere that broke connectivity for Netflix and either the issue is more complex that it would seem or this is not getting run up the right flag pole...
11-15-2022 01:15 AM
Same issue here