05-29-2023 04:54 PM
Hi.
I set both do not disturb and night mode on my nest system but it quite often replies to my commands. Other times I hear only a beep. It drives me nuts. Also, when I ask the assistant to lower tv volume, it lowers itself. It happens only with the volume.
06-04-2023 02:43 PM
Hi Nickthenightfly,
This is not the experience we want you to have. Let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Are all devices on the same Wi-Fi connection? Does your TV have a Chromecast dongle, or is it built-in? How about a Google Assistant?
It would help a lot if you could do a sequential reboot first:
Test it out and tell us how it goes.
Regarding your other concern, you can mute reminders, broadcasts, Nest doorbell visitor announcements, and other spoken notifications on Google speakers and displays with Do Not Disturb; however, your devices will still comply with any commands.
Hope this helps.
Best,
Dan
06-05-2023 08:13 AM
08-08-2023 05:52 PM
Hi Nickthenightfly,
Apologies for the late response. I just want to follow up and see if you're still experiencing the same thing. If yes, we can proceed performing a complete reset to your Google Nest speaker and let's see if there would be any changes after that. Here's how: https://goo.gle/32c7nIF
Keep me posted.
Best,
Princess
08-11-2023 06:12 PM
Hello there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions and I'd be glad to assist you further.
Best,
Princess