No longer able to set an alarm on insignia voice speaker NS-CSPGASP

[terrytad]

The insignia speaker in question is probably four or five years old.
The speaker has Google assistant on it. Just recently unable to set an alarm.  Google response to trying to set alarm “sorry what’s the day and time”.  This feature has worked fine for years.

The Google assistant responds to all other function as it has in the past.

I have reset the speaker, reinstalled it on Google Home, restarted Wi-Fi, etc.
Any assistance is appreciated

[katzndogz]

This really is not a Google problem. Yes, Google updated their code and the Insignia speaker no longer functions properly. However, the Insignia speaker is a 3rd-party product and it is not up to Google to ensure it works properly.  Example, I can add Google Assistant to a Raspberry Pi, but it is not Google's fault if it doesn't work as expected. 

I too have the Insignia speaker and wish the clock still operated properly with my night "routine". 

[Tugly65]

Hi, Thank you for your reply. When I purchased this, it was specifically designed to work only with google. Otherwise I could have purchased an Amazon device.  
Google was aware and made money off this speaker and now decided not to include older models in its future updates to the assist program. 
google should be obligated to keep the older devices compatible with its newer updates.

Otherwise what a waste of the consumers money, trust In future google  products, and consumers will no longer value google’s integrity. 

[rgrazpa1951]

I'm not seeing any discussion of the 5-hour time difference for alarms. If I want the alarm to go off at 5AM, I need to tell it 10AM. 

[Guags99]

I have not seen this issue.

[pachitapuchicca]

LOL- okay this after I just started happening to me this morning, except it's a 6 hour time difference.

ALSO, a week prior to today I was having the other issue in this forum where no alarms would work. As of today, I'm having a 6 hour time difference in setting alarms... So maybe they're working on it?

[topclam]

Yes I noticed that too ... Seems to set all alarms in GMT time zone now unless I use the word "today" in the command or "the day after today" etc.

[Blather]

I just tried “set an alarm for 8 AM Eastern standard time” and it seemed to accept it.

[wileybrown]

Just when you thought it couldn't get worse 🤦‍♂️😂

[Eugeniu313]

hello,

today i have discovered that also can't play music from spotify or share play from phone/laptop to this speaker 😞

[Chefboyrd]

I can still cast from my phone to the speaker just fine.

[katzndogz]

As of today, 15 December, my Insignia clock started working correctly, to include doing a bedtime routine (alarm set). For what it is worth, I had a power outage today and the clock restarted. If this status changes I will keep this forum informed. 

[Kpoisson]

How does one set up a bedtime routine? 

[terrytad]

so I am the guy who did the original post
based on the last post, I plugged my speaker back in,

and interestingly enough, it will now set an alarm, but it won’t set up for the time you asked

it appears regardless of the time you want it sets the alarm 19 hours ahead

so if I asked to set an alarm for 12 AM, it will set it for 7 PM, 1 AM for 8 PM

very very weird,

[gmarsella]

Try adding your time zone at the end of the hour (for example, "set an alarm for 6:00AM Pacific Time").  That has worked for me.

[Juni]

Hi folks, 

I’m glad that this is working now. If you have other concerns you know where to find us. 

Regards,

Juni

[Kpoisson]

No solutions work for me insignia 

[Tkuffa]

Yes, it appears that you must specify time zone now. Very strange indeed. 

[DaleSchultz]

Mine are now doing the same. So it appears that google seems to be trying to fix alarms, but dropped the ball with regard to time zones. This 'intern' level of work is what is so frustrating.

[topclam]

Oddly, it's working for all the time zones except the one I'm in (Mountain Standard Time)

[3DBuckeye]

This evening I was actually able to set an alarm for "tomorrow" at a specific time.  The only caveat is that is that I had to include my time zone.  So, *hey Google, set my alarm for tomorrow at 7am Eastern Standard Time" seemed to work.

[Chefboyrd]

This has now been broken for a month .. as someone who works in software development.. this is embarrassing.

[Rj8]

I'm pretty sure it was intentional. To sell more of their over priced garbage.

[davebytes]

I don't use mine for alarms, but I have two and have enjoyed them.  One of very few clock speakers with a battery!!

My problem is every day or two, display shows --:-- and has to be manually powered off and on   I did upgrade WiFi couple months ago, but it's been a huge improvement in coverage and stability.

But then some Google-made device will suddenly hit unable to get to Internet state and need returning too.  

[Rj8]

Google admitted an update for there speakers bricked multiple aftermarket devices. Seen it in my news feed yesterday.

[Ocala]

if you use the phrase Eastern standard time in your command it will work. Example: Hey Google set an alarm Monday at 7 AM Eastern standard time

[HowardAndroid]

Ok, the best alternative command that will work is to say, "Set alarm for day after today at 7:00 a.m.". We have been using that successfully.

[Soldi]

Mine has started working again, so I can now say "set an alarm for 5:30" and Google will do that BUT it now it answers, alar set for 6:30.. so google has lernt the Fraser to set the alarm again but now sets it an hour to late... So for now I tell her to set an alarm for 4:30 and she says alarm aer for 5:30.. it works but it's funny and sad at the same time 😂😂

[Rj8]

After reading your comment I suddenly figured out what happened. During the coding process somebody didn't understand the word tomorrow. They used the day after today. So now it's up to google to go back and fix their mistake.

[BobOH]

I'd bet you are 1 hour time zone offset from GMT.  Many of us found as long as you add your zone named to the alarm request it will operate properly.  Of course that wasn't needed until Mid November came around.

[cameraz]

Yeah, I just say, "Set an alarm for 7 a.m. Eastern Standard Time," and it replies, "OK, setting an alarm for 7 a.m. tomorrow. But never had to mention EST before.

[HowardAndroid]

If you say 'set alarm for day after today at 7 am" ours sets it for the correct time zone.  We are EST.

[Soldi]

I am in Central European Time, you are right. Will try that tomorrow.. but my alarm clock should be able to tell the timezone of my wifi connection??!?

[Smarcel]

I have the EXACT same issue!!  Just started having issues in the past month or two!  VERY frustrating!!!

[Champ837]

I have a similar problem using an Insignia Speaker. When I say "OK Google, set an alarm to 7 AM" it replies saying "your alarm is set for 1 AM". I've tried many different times and it is always 6 hours earlier than I requested. For me, I've developed a workaround by asking it to set an alarm 6 hours after I want the alarm. I don't use the feature very often but this just started a week ago.

[3DBuckeye]

Try saying your time zone immediately after the desired time.  It should work.  Hope that helps 

[Champ837]

YES, that works. When I request an alarm be set at a certain time, all I have to now add are the words "Central Standard Time"

[Steverg]

- Google has made changes on their cloud server side to improve how this works.  Current status is that all alarms are set as if you are in UTC time.  For example I'm in mountain and I say "set an alarm for 6 AM" and it says "your alarm is set for 11 pm."  Then I have to say "cancel all alarms" and "set an alarm for the day after today at 6 AM" and it says "your alarm is set for 6 AM".

- You may request an alarm "set an alarm for <time> in <timzone>" (except for some reason this does not work in mountain timezone).

- You may also say "sent alarm for the day after today at <time>". (works for every time zone)

[Mauimusicman]

insignia google home Clock

Setting alarm

10:00 = 5:00am                                                                                                             10:15 = 5:15am                                                                                                           10:30 = 5:30am                                                                                                            10:45 = 5:45am                                                                                                            11:00 = 6:00am                                                                                                           11:15 = 6:15am                                                                                                            11:30 = 6:30am                                                                                                          11:45 = 6:45am                                                                                                          12:00 = 7:00am                                                                                                            12:15 = 7:15am                                                                                                          12:30 = 7:30am                                                                                                           12:45 = 7:45am

[HowardAndroid]

Just say your time zone after your time.  "Set alarm for tomorrow at 7 am Eastern standard time".   

[Bobby3xr]

As of yesterday it is working like it used to before what ever update broke it so no more needing to specify a time zone. So glad Best Buy and Insignia fixed it 🙄 haha. Anyway ways thanks for taking ownership of it and resolving it.