10-15-2021 12:07 AM
Hallo, my Power cable for the google hub is not working. Where in the U can i get a replacement unit
10-25-2021 03:33 PM
Thanks for reaching out! Oh no! I am sorry to hear that your Google Nest Hub power cable is not working.
Unfortunately, we do not sell replacement cables for the Google Nest/Home devices.
Please let me know if you have any other questions or concerns. Thank you!
10-27-2021 03:46 AM
I have the same problem. Looking online for a replacement and there are just too many to choose from. Will any power cable with a USB-C connection work, or do we need to get the exact 5v / 3a cable?
11-11-2021 03:05 PM
Hi JPAC and NaomiPrinsloo,
I have some quick questions for the both of you.
Thank you for your patience, I look forward to your response.
11-15-2021 10:07 AM
It's been a few days since we have heard from you. Just checking to see if you were able to see my response above. I look forward to your reply back, we're here to help!
11-15-2021 12:30 PM
Hi. It wasn't a fault on the cable, just my dog chewed through it and so I wanted to purchase a replacement one from Google but I couldn't find an original online. I have now bought a non-Google brand cable which seems to be working fine.
11-15-2021 02:34 PM
Thanks for your reply back! I am glad to hear that you were able to find a replacement cable.
Unfortunately, we do not sell replacement cables. For future reference, the Google Nest Hub uses a 15 Watt adapter that supports 100- 240 Volts (AC) input.
As the issue is now resolved, I will go ahead and lock this thread. As always, if you have any new questions or concerns, please feel free to make a new thread again. Have a great day.