RadioApp not loading on Google Nest Hub Max

[SteveCairns]

RadioApp will not load on my Nest Hub Max. Other nest devices in the same household are fine.
Has been working fine, but stopped within the last week or so. Responds to my voice command "Play 3AW' but then the loading process freezes. Other radio services seem fine (iHeartradio) works on the Hub max, but RadioApp does not.

Contacted Google support via email ... the suggested the usual reboot and update solutions ... no change. Opened a chat to Google support, nothing additional to help, but they did suggest to open a Feedback on the issue through the Google home app. When enough people report the same issue, it gets the attention of the next level support people, who should be able to resolve the issue.

** UPDATE **
This is a Google issue ... probably a bug in a recent firmware upgrade that you have no control over.
If you are on firmware level 26.20250116.103.2201 you will probably have the problem.
It is a worldwide issue for Nest Hub devices. Google are aware and some users in the UK have recently reported their problem has been fixed. Hopefully just a matter of time before they roll the fix out to us in Australia ... keep checking.

** UPDATE 2 **
Working here in Melbourne on Friday 2nd May at 9:45am. Was not working at 6:45am.
Seems ok for 3AW , 2GB , 6PR , ABC , GoldFM , Smooth FM , Nova , KIIS ...
...  but not for MMM , MMM Classic Rock , FOX FM , 3MP .  That is all that I quickly tried.
Interesting is that my firmware level has not changed for my Nest Hub Max. This suggests that there might have been as issue in RadioApp that they are progressively fixing up.

We will probably never know the root cause of the problem, but let's hope they get ALL the stations back ASAP.

[Nat90505]

IHeart Radio working fine on Nest Hub, however, Audacy and TuneIn will not play stations. TuneIn will play the initial commercial (gee thanks! 😂) …but no music after that.

[Ckbobo]

Problem still exist , it's been happened for weeks  

@toronto Canada 5th May

[Tonyp2]

They fixed it all in Australia.  Maybe working on it in segments.  Assume its a Google issue they know about and probably trying to fix one country at a time?

[Rskelsey]

All of a sudden cannot stream Audacy radio on my google hub. It freezes and eventually goes back to main screen

[ANG7]

Same issue here With Audacy and iHeartRadio. I was able to add a workaround using TuneIn and also adding a CUSTOM command in my routine to start playing a certain radio station using TuneIn instead of using the RADIO command within the routine.  

[Swatts]

I have numerous Google devices but on my nest Radio app no longer works. It does work on one of the speakers tho.  I've done a reboot and a reset didn't help. It always use to work.

[Debrajoy]

I have the same issue. Is there somewhere I can go to look for updates? So annoying a it’s a community radio station and we rely on streaming number.